Target Lifts is a company with 30 years’ experience installing and servicing all types of lifts for the private and public sectors. Clients include ITV’s Television Centre, London’s five-star hotel The Goring and office management company Optimum Property Management.
When Sales Manager Brendan Osborn joined the Company he quickly realised the need for more streamlined systems. Brendan brought in off-the-shelf job management software eWorks.
Although the software saw them through a couple of years, Brendan and his colleagues realised it could only do about 80% of what they wanted. In addition, they were being charged £10 per user per month to use it.
The solution we built consists of a number of modules including;
Lift Register
Designed to store details of customers’ portfolio of lifts. The Register stores maintenance actions and can be updated with current health and safety information on each individual lift.
Maintenance Schedules
These allow Target Lifts to keep track of planned maintenance requirements - be they monthly, bi-monthly, quarterly or on specific times of the month.
Engineer Portal
This enables engineers in the field to view a list of the jobs assigned to them, mark jobs as complete and upload documentation, photos etc.
Finance Module
This generates PDF invoices and allows for exporting of data to the Company’s Sage software.